Category: Marketplaces

Growth Lessons Learned, From Starting Through Scaling – Inside Intercom Podcast

Intercom’s Managing Editor, Adam Risman, invited me to their HQ to record a podcast on my experiences starting and scaling businesses.  We had a great discussion spanning topics including:

  • What I learned launching Eventbrite’s first cross-functional growth team and helping to scale the business around the world
  • How I co-founded my own marketplace startup SkillSlate, what I learned at TaskRabbit, and some of my thoughts on why Thumbtack was ultimately more successful
  • Some of my core growth philosophies, such as how a company’s mission and it’s approach to growth are inextricably tied

You can read the transcript on Intercom’s blog, or check out the podcast via Soundcloud below.

Starting and Scaling Marketplaces Discussion With Greylock Partners

I’ve been working on marketplace businesses for 13+ years, and have experienced every stage of marketplace development.  Along the way I’ve picked up a few lessons that I discuss with Casey Winters, Greylock Growth Advisor in Residence, who also has great marketplace insights from his experience at companies like GrubHub where he was the first marketing hire.  Check it out via Greylock Partners, on VentureBeat, or below: